COVID-19 may grind your business to a halt, but your obligations are alive and well. If only the organization’s constitution had a pandemic clause; one that allowed you to abandon all activities except those deemed essential. Sadly, the constitution template didn’t include that clause. Now you have to figure out how to hold an AGM […]
It’s been 4 years since you implemented your organization’s core system for running operations. Back then, you sized out the environment, did an educated thumb suck for what your needs would be 4 years into the future and bought not only the needed hardware for that moment but also some extra to cater for the […]
Technology has come a long way, but it’s not perfect. People still prefer to deal with people, at least in business. When we have questions, complaints, or clarifications, we pick up the phone and dial. We want a living, breathing, pleasant voice on the other side of that call. A customer’s decision to do business […]